Shipping policy
Here’s a general template you can adapt for your shipping policy. This includes common components like processing time, shipping rates, international shipping, and more:
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**Shipping Policy**
Thank you for visiting and shopping with us. The following are the terms and conditions that constitute our Shipping Policy.
### 1. **Order Processing Time**
- All orders are processed within [1-3 business days]. Orders are not shipped or delivered on weekends or holidays.
- If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or phone.
### 2. **Shipping Rates & Delivery Estimates**
- Shipping charges for your order will be calculated and displayed at checkout.
- Estimated delivery times:
- **Standard Shipping:** [3-5 business days]
- **Express Shipping:** [1-2 business days]
- **International Shipping:** Varies by destination (typically [7-14 business days])
> **Please Note**: Delivery delays can occasionally occur due to unforeseen circumstances such as customs processing, holiday shipping volumes, or severe weather.
### 3. **Shipment to P.O. Boxes or APO/FPO Addresses**
- We currently ship to addresses within Canada, and **do not** support P.O. boxes or APO/FPO addresses.
### 4. **Shipment Confirmation & Order Tracking**
- You will receive a Shipment Confirmation email once your order has shipped, containing your tracking number(s). The tracking number will be active within 24 hours.
### 5. **Customs, Duties, and Taxes**
- Meza Canada Inc. is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
### 6. **Damages**
- Meza Canada Inc. is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
- Please save all packaging materials and damaged goods before filing a claim.
### 7. **International Shipping Policy**
- We offer international shipping to select countries. Please check with our team if you’re unsure whether your location is eligible.
- All international customers are responsible for understanding and abiding by their country's import policies, and any fees that may apply.
### 8. **Shipping Policy Updates**
- We reserve the right to update or change this Shipping Policy at any time. Any changes will be posted on this page.
If you have any questions about our shipping policy, please contact us at kevin.cairns.meza@gmail.com